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Hotel · Santiago · Santiago Metropolitan

The Ritz-Carlton, Santiago

A five-star stay in Santiago's Las Condes, with a rooftop pool, club lounge access, and a prime spot near El Golf metro.

  • 5-minute walk to Sala de Arte Las Condes
  • Rooftop pool and indoor pool
  • Club Lounge with city views
9 Perfect 668 reviews Booking.com 9 · 668 reviews

About

The Ritz-Carlton, Santiago

The Ritz-Carlton, Santiago sits in the Las Condes district, a five-minute walk from Sala de Arte Las Condes. The hotel pairs modern comfort with recreational extras: a rooftop pool, an indoor pool, a spa with massage treatments, and a fitness center.

Rooms are soundproofed and allergy-free, with air conditioning, minibars, and tea and coffee facilities. Several categories include Club Lounge access, and the property welcomes pets with dedicated amenities.

  • Non-smoking rooms
  • Internet access
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Rooftop pool and spa — Relax on the rooftop pool or unwind in the indoor pool, sauna, steam room, and jacuzzi. Massage services and a wellness center add to the appeal.
  • Club Lounge access — Selected rooms include Club Lounge access, which guests describe as a fantastic spot for families, with views over Santiago and attentive staff.
  • Prime location — Located in Las Condes, directly in front of El Golf subway station and a 5-minute walk from Sala de Arte Las Condes.
  • Pet-friendly with amenities — Pets are allowed, and the hotel provides pet amenities, making it a rare choice for travelers with animals.

Worth weighing

3 to weigh
  • Parking can be tight — The hotel offers valet parking, but one guest noted they were lucky to find a spot when arriving. Availability may not be guaranteed.
  • Value for money — Room rates start at GBP 434 per night, which is substantial for the market. Some guests rated value lower than other categories.
  • Facilities rating lower — General facilities received a 8.0 rating, the lowest among all categories, suggesting some areas may feel dated or underwhelming.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe King Room Terrace Club Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Queen Room Two Queen Beds

  • 2 King Size Beds
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

One-Bedroom Junior King Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

One-Bedroom Executive King Suite Club Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Club Queen Room Two Queen Beds Club Level

  • 2 King Size Beds
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

One-Bedroom Junior Suite Two Queen Beds

  • 1 Double bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Spa

  • Rooftop pool
  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • In-room breakfast
  • Special diet menus
  • Coffee shop

Services

  • 24-hour reception
  • Room service
  • Laundry
  • Dry cleaning
  • Currency exchange
  • Tours/Ticket assistance

Business & Events

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 668 reviews

Guest-rated 9/10 from 668 reviews

Booking.com · 9 · 668 reviews
9Verified guest

“The rooftop spa and modern decor stood out, and the location is close to plenty of restaurants.”

9Verified guest

“From the bed to the room, the entire hotel felt beautiful.”

9Verified guest

“Staff were friendly throughout, and the decor and pool temperature were just right. Leaving the car at the door was convenient, and we were lucky to find a spot on arrival.”

9Verified guest

“The Club Lounge was wonderful for our family—we played Monopoly while taking in the views of Santiago. The staff were especially kind to our baby.”

9Verified guest

“A terrific hotel with exceptional views and a superb location right in front of El Golf subway station.”

9Verified guest

“The staff were friendly and helpful, and the breakfast was superb with plenty of choices.”

04 — Location

Getting around Santiago

The property sits in Santiago.

Sala de Arte Las Condes: A 5-minute walk from the hotel, this art space offers rotating exhibitions and cultural programs.

El Golf Metro Station: Directly in front of the hotel, this subway stop provides easy access to the rest of Santiago.

Calle El Alcalde No. 15, Las Condes, Santiago, Santiago Metropolitan, Chile

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
178 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00. Express check-in and check-out are available.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking and an electric vehicle charging station.

Are pets allowed?

Yes, pets are allowed, and the hotel provides pet amenities.

Does the hotel offer airport transportation?

Yes, a paid airport shuttle is available.

What dining options are available?

The hotel has a restaurant and a bar/lounge area, with in-room breakfast and special diet menus available.

The bottom line

The Ritz-Carlton, Santiago delivers on its five-star promise with a rooftop pool, club lounge, and a location that puts the metro and art at your doorstep. It is an excellent choice for travelers who value service and comfort, though the premium price and occasional parking hassle are worth weighing.

9Best for: travelers seeking a polished, well-located stay with club lounge perks and pet-friendly policy.

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